Knowledge Base

OVH VPS — Service Management

How OVH VPS services behave once the module is set up (see OVH VPS — Setup).

Ordering and activation

When a client orders, the module runs the OVH cart > checkout flow and pays with your OVH account's preferred payment method. The Blesta service stays pending while OVH delivers (usually minutes); the Check OVH VPS Orders cron task (every 5 minutes) watches the order and activates the service automatically once the VPS exists. While pending, the management tabs show a delivery-status notice instead of their normal content.

Importing an existing VPS

To link a VPS you already own instead of ordering a new one: add the service from the staff area (Clients > [client] > Add Service) and enter its OVH Service Name (e.g. vps-a1b2c3d4.vps.ovh.net) in the module field. Leave the field blank to order a new VPS. Importing is also the safe way to test packages — no money is spent.

Service tabs

Staff see the same management tabs on the admin service page as clients see in the client area:

  • Dashboard — state, model, resources, the datacenter location, IPv4/IPv6 with copy buttons, and CPU/memory/network graphs with a period selector. A graph with no data shows "No data for this period."
  • Actions — a status line (state, name, primary IP), start / restart / stop, console (opens in a new tab), read the managed root password (Show / Copy), and root password reset with a Generate button. While an OVH operation runs, the Actions, Reinstall, Snapshots, and Backups tabs show an "operation in progress" notice and refresh automatically (for up to 10 minutes); the Actions tab also disables its buttons.
  • Reinstall — install a new OS image with a client-chosen root password and an optional SSH key. The tab shows the installed operating system and a data-loss warning. The password applies to root and to the image's default user (for example ubuntu).
  • Snapshots — create, revert to, and delete the VPS snapshot. Without the snapshot option, the tab offers a purchase link.
  • Backups — automated-backup state and schedule (a time picker, UTC), restore points with full restore and file-recovery attach, and detach. Without the backup option, the tab offers a purchase link.
  • IP Addresses — the VPS IP addresses with copy buttons and editable reverse DNS. OVH accepts a reverse DNS value only when a forward DNS record points that host name to the IP address.
  • Firewall — enable the OVH network firewall per IP and manage its rules. When the firewall data cannot be read, the tab shows an availability notice instead of the configure button.

All actions call the OVH API live; module log entries (Tools > Logs > Module) record every request and response. API keys are never written to the log — they travel in signed request headers only.

Suspend, unsuspend, cancel

Blesta action What happens at OVH
Suspend The VPS is stopped (OVH has no billing-level suspend). Data stays intact.
Unsuspend The VPS is started again.
Cancel Renewal is turned off (deleteAtExpiration) — the VPS lapses at its OVH expiry date.

Immediate termination cannot be done from Blesta: OVH requires a confirmation token it emails to the account holder, so same-day deletion must be completed in the OVH Control Panel. Until then the VPS keeps running (and OVH keeps billing you) through the end of the paid period.

Heads-up: cancelling in Blesta stops your client's billing on the Blesta side immediately, but your OVH costs only stop at the OVH expiry date — factor that into refund decisions.

Please rate this article to help us improve our Knowledge Base.

0 0